Thank you so much for shopping at Shizendo Online Store.
The return procedures for the damaged, wrong-delivered products.
Submit the Return Inquiry Form.
→Receive the “Confirmation of Return Request” email.
→Refer to the return’s method specified on the email and return the product.
→Receive the replacement /refunds.
Please carefully read the warnings below before submitting in the Return Inquiry Form.
Please revise the email reception setting.
Your devices’ security system may block the email from us. Please check your security settings and make sure you could receive the email from us. Thank you so much for your cooperation.
We might have to keep you wait due to the time difference and business hours. If you do not receive the Confirmation of Return Request in two business days, please directly contact us at the email address above.
*Please enter the product name specified in ITEM column of your invoice.